Items where Author is "Fozi, Awang"
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Fozi, Awang (2009) Customer Satisfaction and Service Quality : A Case Study of Bank Islam Malaysia Berhad (BIMB). Masters thesis, Universiti Utara Malaysia.
Fozi, Awang (2009) Customer Satisfaction and Service Quality : A Case Study of Bank Islam Malaysia Berhad (BIMB). Masters thesis, Universiti Utara Malaysia.