Items where Author is "Yap, Luen Her"
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Thesis
Yap, Luen Her (2020) The role of organisational capability mediates the relationship between external and internal support on SMEs performance. Doctoral thesis, Universiti Utara Malaysia.
Yap, Luen Her (2015) Factors influencing customer re-patronage behavior: The mediating effect of customer satisfaction. Masters thesis, Universiti Utara Malaysia.